Danielle A

06/21/2025

5.00

Great customer service! I had been searching around for a particular vehicle, going to different states to look at ones for sale. I finally found what I was looking for in Alabama, at Lot 31. I had all my paperwork in place and was in and out in about 30 minutes. I had bought this particular SUV over six months ago at their lot, and I am still exceedingly happy with my purchase.

Sebastiaan Beuk

04/09/2025

5.00

Great place. Very fair and honest which is a breath of fresh air. I could not pick up the car until 630 and they waited for me. Best car buying experience I have ever had

Scott Costner

03/02/2025

5.00

Just Wanted to give a big thinks to will at lot 31 for a painless car buying experience and before I left. He told me if I need anything tires service etc to get with him and he could get me a good deal on such. That means a lot has most dealers in the past. Wont to know all about you and your family until you sign. The papers then you're a complete stranger. So much thanks to will i would definitely go back

Brandy Neal

02/21/2025

5.00

I bought a car for my daughter and this was absolutely the best experience ever. We were treated with the utmost respect and felt more like friends than customers. Highly recommend :) thank you for the experience

kevin jones

02/11/2025

5.00

Best car buying experience ever !! When you ask for something it gets done immediately. It was an absolute pleasure dealing w/ these wonderful people !! David is fantastic ! Jim and Jamie run this place with the up most integrity . I drove from Cullman I’m so glad I did . Don’t walk run to Lot 31 !!!!

Steve V

11/30/2024

5.00

Purchasing a vehicle from this family-owned dealership was a fantastic experience! Jim, Will, and Jaime were very friendly and professional. David was a great salesman and stayed with us through the process. I will definitely buy from Lot 31 again!

Tricia Bush

11/27/2024

5.00

I found my jeep online for the best price with all the bells and whistles! I live an hour away and bugged Jim with questions that he answered honestly and with great customer service!!! I’m happy to say that I highly recommend lot 31 in Hoover to anyone looking for a vehicle!

Jordan Cunningham

10/21/2024

5.00

Roderick Morgan

08/28/2024

5.00

Lot 31, Over the weekend I was riding in a rental car and stop by Krystal, and it was this Lexus GS350 and I said to myself there is my car, so I was on Facebook marketplace and Ms. Jamie had put it on there so I messaged her and let her know that I was interested in that car , so Monday morning I was at the dealership , I was greeted with professional and throughout the process I was treated with respect, and I finalize the deal, it was not necessary for me to go anywhere else , David , Will , Jamie was awesome, and I am very satisfied , now it time for me to take the rental car back and enjoy my Lexus, Good people to do business with , Lot 31 Auto sales ,

Dominic Ruffin

07/28/2024

5.00

I met David, and he did everything he could do to help me as well as the owner and his son Will. I was looking at a 2016 MERCEDES-BENZ GLE AMG 450 COUPE and they provided me with the upmost professionalism, honesty, and courtesy. I will continue to do business with them and recommend them to family and associates as well as anyone looking for a vehicle purchase. THANKS LOT31!!!!